Summary
Seasonal Brand Ambassador focused on delivering personalized, customer first service and supporting store operations during peak periods. The role emphasizes achieving sales objectives, representing the brand with styling knowledge, and serving as an entry point for future leadership opportunities.
Responsibilities
- Provide excellent customer service with a customer first mindset
- Meet or exceed individual sales KPIs such as sales per hour and data capture
- Contribute to monthly and annual sales plans and uphold brand standards
- Engage customers with programs such as Polo Connect and educate customers on offerings
- Assist customers in fitting rooms and maintain store presentation
- Support operational activities including floor sets and replenishment
- Complete opening and closing responsibilities and maintain BOH standards
- Participate in company trainings on product, process, and compliance
- Provide feedback to management on product and category opportunities
Requirements
- Retail or similar high volume experience preferred
- Effective communication with customers and store personnel
- Ability to stand, move, and walk for multiple hours and operate the register
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends and possible travel
- Ability to maintain positive working relationships with customers and team
- Willingness to complete company trainings and uphold company policies
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