Summary
Sales Ambassador responsible for curating exceptional customer experiences and representing the brand with sophisticated style. The role focuses on personalized styling, clienteling using digital tools, and supporting store performance while serving as a pathway to future management opportunities.
Responsibilities
- Deliver exceptional customer service with product knowledge and personalized styling recommendations
- Strategize personal business growth through wardrobing outreach and digital clienteling
- Support team sales goals and uphold brand policies and standards
- Coach and provide guidance to Brand Ambassadors to improve customer centric behaviors
- Capture customer data in CRM tools to support clienteling and business initiatives
- Participate in store initiatives community outreach and team training
- Maintain store visual standards using company guidelines
- Provide feedback to management on category opportunities and talent sourcing
Requirements
- Sales experience in a complex high volume or high profile specialty environment preferred
- Strong communication skills with customers and store personnel
- Ability to operate register stand walk and maneuver on the sales floor for multiple hours
- Ability to lift up to 30 lbs and perform moderate climbing
- Flexible availability including days evenings and weekends
- Experience using digital tools for selling and clienteling preferred
- Ability to build and maintain positive working relationships with customers management and co workers
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