Summary
Sales Ambassador responsible for delivering exceptional customer service and curating personalized styling experiences that reflect the Ralph Lauren lifestyle. This role focuses on building client relationships, driving personal sales growth, coaching brand ambassadors, and supporting store initiatives to meet sales objectives.
Responsibilities
- Deliver exceptional customer service with detailed product knowledge and personalized styling recommendations.
- Strategize personal business growth through wardrobing, outreach, and leveraging digital clienteling tools.
- Support team sales goals and collaborate to meet monthly, quarterly, and annual targets.
- Coach and guide Brand Ambassadors to enhance customer centric behaviors and relationship building.
- Capture customer data in CRM tools to support clienteling and business initiatives.
- Participate in store and community initiatives and contribute to a positive team environment.
- Maintain store visual standards using company guidelines and visual techniques.
- Provide feedback to management on category opportunities and staffing needs.
- Support hiring efforts by engaging in networking and sourcing talent.
Requirements
- Sales experience in a high-volume or specialty retail environment preferred.
- Ability to communicate effectively with customers and store personnel.
- Ability to stand, walk, and operate the register for multiple hours and maneuver on the sales floor.
- Ability to lift up to 30 lbs and climb moderately.
- Willingness to work a flexible schedule including days, evenings, and weekends.
- Experience using digital sales tools and CRM preferred.
- Ability to build and maintain positive working relationships with customers and coworkers.
We have summarized this job description for you, click apply to see more details from the employer.
