Client Advisor

Summary

The Client Advisor provides exceptional luxury retail service, creating personalized experiences that build long-term relationships with clients. This role focuses on achieving individual and team sales targets while advising clients across all product categories and mastering brand and product knowledge. The ideal candidate is customer-focused, commercially minded, and thrives in a fast-paced retail environment.

Responsibilities

• Achieve individual and team objectives and sales goals.
• Learn and master brand and product knowledge to advise clients across categories.
• Deliver personalized, memorable client experiences and build lasting relationships.
• Leverage in-house clienteling tools and systems to develop and maintain long-term client relationships.
• Use creativity and a commercial mindset to drive continued success of the store.

Requirements

• Previous retail experience, preferably within high-end or luxury markets, or strong customer-centric background.
• Proven sales and commercial mindset with ability to meet targets.
• Excellent interpersonal, communication, and clienteling skills.
• Willingness to learn, strong attention to brand standards, and availability to work a flexible retail schedule.