Client Advisor

Summary

Provide exceptional luxury sales and customer service in a high paced retail environment, building client relationships through personalized selling, client book management, mailings, and post sale follow up. Support store visual presentation and inventory accuracy while advising clients on repairs and custom design options to meet their needs.

Responsibilities

• Deliver outstanding customer service and achieve sales targets consistently
• Initiate and cultivate client relationships using a client book and targeted communications
• Create and execute weekly sales plans and selling strategies
• Complete sales transactions and perform post sale follow up
• Assist with visual merchandising and general maintenance of the selling floor
• Handle customer repairs and recommend product fit and custom design solutions
• Maintain inventory accuracy in the stockroom and on the selling floor

Requirements

• Minimum of 2 years experience in a luxury retail environment
• Excellent interpersonal and communication skills
• Strong customer service orientation and ability to prioritize customer needs
• Ability to multitask and thrive in a high paced environment
• Positive, outgoing, high energy and sales focused personality
• Proficient with retail point of sale systems, Word, Excel, and email
• Strong desire for fashion and results driven