Summary
The Client Advisor delivers exceptional luxury service by building lasting client relationships and representing brand values while achieving individual and store sales goals. This role requires passion for fashion, product knowledge, and adherence to visual and image standards in a high-end retail environment.
Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales targets
- Provide exceptional customer service using the Gucci selling ceremony and product knowledge
- Drive individual KPI performance and maintain accurate client records in CRM
- Maintain an active, neat, and organized client book and follow up on sales and client requests
- Support visual merchandising standards and maintain organized understock and stock room
- Collaborate with team members to ensure a consistent luxury client experience
- Maintain store security standards to protect customers colleagues and merchandise
- Adhere to company policies procedures and Gucci image standards
Requirements
- Bachelor’s Degree preferred
- 3+ years of luxury fashion sales or similar customer service experience
- Proven ability to drive sales build relationships and meet performance goals
- Excellent oral and written communication and strong organization skills
- Attention to detail accuracy and ability to multitask in a fast paced environment
- Team focused with ability to collaborate and adapt to different customers
- Willingness to work a flexible schedule including evenings weekends and holidays
- Authorization to work in the United States
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