Client Advisor - West Hartford

Summary

Provide an exceptional in-store luxury experience as a Client Advisor, representing the Tiffany brand and building long-term client relationships. Drive sales by delivering personalized service, cultivating new and existing clients, and meeting or exceeding sales targets. Execute the Tiffany client experience through hospitality and attention to detail.

Responsibilities

• Engage clients on the sales floor and deliver memorable, personalized service using the Tiffany Touch.
• Develop and maintain client relationships to drive repeat business and lifetime loyalty.
• Consistently achieve or exceed monthly, quarterly, and annual sales plans.
• Capture and maintain accurate client data using POS and client tracking systems.
• Promote key product pillars and support merchandising and store amenities to enhance the client experience.
• Act on client feedback and participation in the TEI program to improve service delivery.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record of sales results.
• Flexibility to work days, nights, weekends, and holidays.
• Ability to work with a diverse client base and deliver high standards of service.
• Proficiency with point of sale (POS) systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States.
• Preferred: college/university degree, GIA or Graduate Gemologist coursework, and proficiency in multiple languages.