Counter Manager

Summary

As a Counter Manager at the CHANEL counter in Shoppers Drug Mart, you will create a one-to-one luxury client experience while driving sales for the Fragrance & Beauty account. You will be responsible for delivering superior consultations, building customer loyalty, and growing the account through strong in-store relationships and effective communication.

Responsibilities

• Provide exceptional client service and personalised consultations.
• Drive and achieve annual sales goals for the Fragrance & Beauty counter.
• Develop and increase the customer base to generate repeat business.
• Build and maintain strong in-store relationships with customers and retail partners.

Requirements

• Demonstrated selling skills with focus on client needs and consultations.
• Proven ability to deliver a luxury client experience and build customer loyalty.
• Strong communication skills and ability to grow in-store business.