Customer Service Representative - Oakbrook Center

Summary

Provide customers with a seamless, friendly experience by assisting with transactions and resolving concerns. Help create a positive store environment while protecting customer information.

Responsibilities

• Assist customers with transactions and resolve customer situations promptly and effectively.
• Demonstrate expertise with store technologies and protect customer information.
• Build positive team relationships and encourage adoption of initiatives such as Nordstrom Rewards.

Requirements

• Build effective relationships with customers, peers, and leaders.
• Be proficient with multiple operating systems, including MS Windows, iOS, and Android.
• Communicate clearly, prioritize tasks in a fast-paced environment, and demonstrate accountability and initiative.
• Work a flexible schedule and meet the physical requirements of the role, including standing, moving, and lifting items up to 25 pounds.