SummaryAs a Designated Beauty Advisor at Bobbi Brown, you will be responsible for building and maintaining strong customer relationships to drive sales and enhance customer loyalty. Your role will involve providing exceptional service and expert product knowledge to customers, contributing to the overall success of the store.
Responsibilities- Deliver extraordinary service to all customers consistently.
- Exceed personal and brand sales and service goals and targets.
- Build and maintain a loyal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities and event execution.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients about in-store events and merchandise requests.
- Resolve customer service issues and collaborate with management on complex issues.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative team player in a fast-paced environment.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.
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