Designated Beauty Advisor

Summary

The Designated Beauty Advisor develops deep, long-lasting relationships with clients to drive brand and personal sales performance. This specialist is responsible for meeting assigned brand sales targets, sharing product expertise with the store selling team, and representing the Clarins brand on the sales floor. The role requires coaching clients through product selection, follow-up communication, and active participation in brand events and training.

Responsibilities

• Deliver extraordinary customer service and exceed personal and brand sales targets
• Build and retain a loyal personal client base through acquisition and regular client communication
• Share expert product knowledge and support store selling initiatives
• Drive brand sales via marketing suggestions, event execution, and assortment feedback to management
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks
• Resolve customer service issues and escalate to selling management when needed
• Attend product knowledge and vendor education sessions

Requirements

• High school diploma
• Minimum of 2 years' experience in a commission-based sales environment
• Prior luxury retail product specialist or beauty sales experience preferred
• Fully bilingual in French and English
• Able to work a flexible schedule including nights, weekends, and holidays
• Proven ability to exceed sales targets and work collaboratively in a fast-paced, multi-tasking environment