Summary
Designated Selling Associate responsible for one-on-one customer service and driving sales for a women's ready to wear brand through product knowledge, merchandising, and appointment based selling. The role emphasizes building customer relationships, meeting sales goals for in store and digital channels, and contributing to department readiness through stocking and visual standards.
Responsibilities
- Set and achieve sales goals for in store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers and grow Nordstrom Rewards accounts
- Provide styling advice and educate customers on fit value and wardrobe needs
- Conduct and participate in product knowledge meetings and brand trainings
- Drive appointment based selling during event and non event timeframes
- Collaborate with team and neighboring departments to support merchandising and displays
- Perform department duties such as stocking re merchandising price markdowns and merchandise transfers
- Provide product feedback to the district manager to inform assortment decisions
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexible availability to work varying schedules based on business needs
- Ability to read sales reporting relative to goals
- Knowledge of fashion trends and ability to educate customers on brands and styling
- Comfort with a range of price points and articulating product value
- Organizational skills to follow up and advise customers strategically
- Physical ability to stand and move continuously and lift items up to 25 pounds
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