Summary
The Designated Selling Associate is a sales-focused role responsible for driving volume while representing a specific jewelry brand. This role emphasizes one-on-one customer engagement, product knowledge, merchandising, and appointment based selling using in-store and digital tools. The associate collaborates with team members to maintain a customer ready department and supports brand performance through feedback and training.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools including text social media and reservations
- Build and maintain lasting relationships with customers and grow sales through appointments
- Provide personalized styling advice on fit value and wardrobe integration
- Conduct and participate in product knowledge meetings and trainings
- Support merchandising tasks including stocking remerchandising displays price markdowns and transfers
- Open new rewards program accounts to grow customer base
- Provide product feedback to help improve assortment
- Flexibly perform duties in other departments as needed
Requirements
- Excellent communication and interpersonal skills to establish customer rapport
- Ability to excel in a competitive team oriented retail environment
- Capacity to prioritize multiple tasks in a fast paced setting
- Flexible availability to work varying schedules based on business needs
- Ability to read and act on sales reporting relative to goals
- Knowledge of fashion product trends and ability to educate customers
- Comfort selling across high and low price points and articulating product value
- Organizational skills to follow up strategically with customers
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