Designated Selling Associate - Somerset Collection

Summary

The Designated Selling Associate is a customer-focused salesperson who drives brand-specific sales through one-on-one and digital engagement. This role cultivates lasting customer relationships, educates peers and customers on product and brand trends, and supports store merchandising to meet sales goals. The position requires flexibility in scheduling and a strong emphasis on personalized service and appointment-based selling.

Responsibilities

• Set and achieve sales goals for in-store and digital channels using selling tools, reservations, text, and social media.
• Build and maintain lasting relationships with existing and new customers through personalized service and follow-up.
• Conduct product knowledge meetings and share brand trends with peers to drive education and consistency.
• Support department readiness through stocking, re-merchandising, displays, price markdowns, and merchandise transfers.
• Drive business via appointment-based selling and open new Nordstrom Rewards accounts.
• Provide style, fit, and product value guidance to customers and give feedback to the buying team.

Requirements

• Excellent communication and interpersonal skills with the ability to cultivate customer relationships.
• Ability to perform in a competitive team environment and prioritize multiple tasks in a fast-paced setting.
• Comfortable educating customers on brands and merchandise with confidence across price points.
• Ability to read and act on sales reporting in relation to goals and work a flexible schedule based on business needs.
• Physical ability to be on feet for extended periods, bend, reach, and occasionally lift up to 25 pounds.