Summary
The Designated Selling Associate supports a luxury men's ready-to-wear brand by driving sales through one-on-one and appointment-based selling. This role cultivates customer relationships, provides product and style guidance, and uses selling tools including text and social media. The associate also contributes to merchandising, inventory handling, and peer product education to meet store goals.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools and reservations
- Conduct appointment-based selling and customer outreach via text and social media
- Build and maintain lasting customer relationships and grow rewards program accounts
- Educate customers and peers on product knowledge, trends, and styling; lead product knowledge meetings
- Maintain department presentation through stocking, re-merchandising, displays, price markdowns, and merchandise transfers
- Provide styling advice and honest feedback on fit and value; use sales reporting to guide selling strategy
- Work flexibly across departments as needed to support business needs
Requirements
- Excellent communication and interpersonal skills to establish rapport and cultivate relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks in a fast-paced setting
- Flexible schedule based on business needs and comfort using selling tools and reading sales reports
- Strong product and styling knowledge with confidence across high and low price points
- Physical ability for continuous movement 6-8 hours per shift, frequent bending, reaching, and occasional lifting up to 25 pounds
