Summary
The Designer Dedicated Salesperson is a brand-focused retail sales associate who delivers personalized, appointment-based styling and product expertise to customers. They drive sales and cultivate lasting client relationships through in-person and digital selling while maintaining brand presentation and merchandising standards. The role requires flexibility, strong product knowledge, and a customer-first approach.
Responsibilities
- Set and achieve sales goals for both in-store and digital selling using selling tools, reservations, and social/text outreach.
- Build and maintain lasting relationships with customers through personalized service, follow-up, and appointments.
- Provide style and fit advice, communicate product value, and educate customers on brand trends and assortment.
- Lead or participate in product knowledge meetings and trainings to educate peers and share brand expertise.
- Drive business through appointment-based selling and grow customer accounts.
- Keep the department customer-ready by stocking, re-merchandising, arranging displays, performing price markdowns, handling merchandise transfers, and maintaining cleanliness.
- Provide product feedback to management to influence assortment and occasionally perform duties in other departments as needed.
Requirements
- Excellent communication and interpersonal skills with the ability to establish rapport and cultivate customer relationships.
- Ability to excel in a competitive team environment, prioritize multiple tasks, and work in a fast-paced setting.
- Flexible availability to meet business needs and varied scheduling requirements.
- Ability to read and use sales reporting to inform goals and selling strategy.
- Confidence selling across high and low price points, strong organizational skills for strategic follow-up, and product education ability.
- Physical ability to stand and move for extended periods, perform frequent bending and reaching, and lift items regularly up to 10 pounds and occasionally up to 25 pounds.
