Summary
The Regional Training Manager organizes and delivers training programs across in-store, virtual and classroom settings to coach and develop store teams. Reporting to the Retail Training Director, this role partners with business units and regional management to drive learning initiatives and improve retail performance across the East region.
Responsibilities
- Execute retail training programs for the regional retail population
- Create training materials based on market initiatives and business priorities
- Coordinate and facilitate in-store onboarding for new team members
- Partner with store and regional management to support business objectives with briefings and learning tools
- Facilitate training modules and roll-out seasonal e-learning courses
- Mentor store teams to enhance the client experience
- Track, supervise and evaluate impact of regional training activities
- Manage administrative responsibilities and adhere to budget guidelines
- Participate in global training meetings and support regional initiatives
Requirements
- Minimum of 5 years delivering sales, service, or product training preferably in luxury retail
- Retail sales or management experience
- Excellent communication and presentation skills
- Proficiency in Excel and PowerPoint for reporting and content creation
- Ability to lead large scale projects across multiple locations
- Strong planning, organizational and problem solving skills
- Ability to work independently and manage projects
- Willingness to travel approximately 50 percent
- Ability to lift up to 10lbs
We have summarized this job description for you, click apply to see more details from the employer.
