Expert Client Advisor - Fine Jewelry - Northpark

Summary

Seeking an Expert Client Advisor specializing in Fine Jewelry to deliver exceptional client experiences, act as the in-store subject matter expert, and drive category sales through storytelling, product knowledge, and client development. The role involves coaching colleagues, supporting product launches, and partnering with management to achieve monthly targets and grow the fine jewelry business.

Responsibilities

• Serve as the in-store technical expert for fine jewelry products.
• Provide selling and clienteling coaching to colleagues.
• Analyze category performance and drive business to meet monthly targets.
• Partner with management to share insights on product performance and local market trends.
• Lead morning briefings and deliver product trainings.
• Support new product launches and communicate corporate strategy.
• Develop and implement clienteling strategies for the fine jewelry category.
• Maintain strong client relationships and encourage repeat business.

Requirements

• Proven experience in fine jewelry sales and client development.
• Outstanding product knowledge and storytelling ability.
• Excellent interpersonal and coaching skills.
• Commercial and analytical ability to drive category performance.
• Ability to lead trainings and animate briefings.
• Strong relationship building and clienteling skills.
• Passion for the brand and commitment to delivering luxury client experiences.