Summary
Expert Client Advisor focused on Men's Ready To Wear delivering exceptional client experiences, deep product knowledge, and driving category sales while supporting store leadership and trainings. Acts as the in-store specialist for technical product questions and clienteling for the Men's Ready To Wear category.
Responsibilities
- Serve as the go to person in store for technical questions and selling techniques for Men's Ready To Wear
- Drive the Men's Ready To Wear business in store and act as a sales leader for the category
- Provide feedback to management on product performance, quality, client information, market trends and competitor activity
- Lead product trainings, morning briefings and 1:1 coaching on new launches and corporate strategy
- Manage and develop a personal portfolio of clients through proactive clienteling
- Demonstrate outstanding product knowledge and storytelling in client interactions
- Support local market initiatives and identify missing opportunities to grow business
Requirements
- Proven experience in luxury retail selling within Men's Ready To Wear or related category
- Strong clienteling and relationship building skills with a client portfolio
- Highly developed product knowledge and technical expertise in the category
- Excellent interpersonal and storytelling skills to convey product value
- Demonstrated commercial and analytical ability to drive sales
- Experience leading trainings or coaching peers on product and selling techniques
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