Fashion Advisor

Summary

Provide exceptional in-store client service and apply fashion expertise to drive sales, client conversion, and long-term loyalty in a luxury boutique setting. The Fashion Advisor develops new customers, converts walk-in traffic to clients and brand ambassadors, and supports a high-touch client experience through outreach and follow-up. This role operates as part of a sales team and reports to boutique leadership.

Responsibilities

• Develop new customers and convert walk-in traffic into clients and brand ambassadors
• Deliver prompt, professional, warm, and courteous service to optimize the client experience
• Build and maintain genuine client relationships through consistent outreach and follow-up
• Manage repairs and alterations intake and follow up with clients regarding status
• Collaborate with the sales team and boutique leadership to exceed client expectations and drive sales

Requirements

• Minimum 3 years of related experience
• Minimum High School Diploma
• Excellent communication skills and a strong service orientation
• Ability to lift 15 lbs and maintain a flexible schedule including late nights, weekends, and some holidays
• Passion for fashion and luxury retail; foreign language skills preferred