General Manager - Wynn Las Vegas

Summary

Lead the Wynn Las Vegas boutique as the owner of the business and a Company Brand Ambassador, accountable for overall store performance and an extraordinary client experience. Be present on the sales floor to coach the team, drive sales and KPIs, and implement business plans and local initiatives. Partner with merchandising, visual and operations teams to maintain brand standards, events and omnichannel development.

Responsibilities

• Drive and maximize sales performance and exceed store KPIs.
• Develop and implement business plans and local market initiatives to increase client footfall and loyalty.
• Be present on the sales floor to ensure exceptional client service and a strong private appointment culture.
• Coach, recruit and develop the store team, ensuring succession planning and professional growth.
• Manage store operating budget, control expenses and meet financial targets.
• Ensure visual merchandising and displays align with company guidelines to maximize sales.
• Enforce store procedures including cash activity, inventory, logistics and required reporting.
• Collaborate on local events and partnerships with stakeholders and influencers.

Requirements

• Proven leadership and team management experience in luxury retail.
• Strong customer service mindset and ability to build and maintain client relationships.
• Organized, detail oriented and able to manage store operations and budgets.
• Business or retail management degree or equivalent is a plus.
• Fluent English; additional languages are a plus.
• Passion for luxury, fashion, art and design and ability to represent the brand locally.