Summary
Manage a luxury beauty counter providing personalized makeup and skincare services while driving sales and delivering exceptional customer experiences. The role balances selling, teaching, and vendor collaboration to meet counter goals and maintain a customer-ready environment at the Michigan Avenue location.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products aligned with customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Handle sales transactions including refunds and exchanges and enroll customers in loyalty program
- Create a welcoming inclusive environment and collaborate with team members
- Maintain counter organization, cleanliness, and customer-ready presentation
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability to stand and move continuously and lift items up to 25 pounds
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