Interim Beauty Counter Manager - The Americana At Brand

Summary

The Interim Beauty Counter Manager leads a brand counter within the Nordstrom Beauty Department at The Americana at Brand in Glendale. This role drives counter sales, delivers personalized makeup applications and skincare consultations, and builds customer relationships both in-store and digitally. The manager also coordinates vendor events and oversees day-to-day counter operations to ensure a welcoming, customer-ready environment.

Responsibilities

• Perform makeup applications and skincare analyses, recommending products based on customer goals.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage scheduling and execution of vendor events, promotions, and vendor relationships to maximize results.
• Handle sales transactions, refunds, exchanges, and support customer loyalty enrollment.
• Collaborate with team members to create an inclusive, customer-focused environment and maintain counter organization and cleanliness.
• Stay current on beauty trends and product knowledge through trainings and vendor resources.

Requirements

• Passion for beauty, makeup application, and skincare with strong customer service skills.
• Proven ability to connect with customers, handle concerns empathetically, and build a client following.
• Drive to achieve sales goals and comfort working in a commissioned sales environment.
• Strong multitasking, organization, and follow-through; available to work flexible schedules including evenings and weekends.
• Physical ability to be on your feet for extended periods, frequently bend, reach, and lift up to 25 pounds.