Luxury Retail Manager - Pacific Centre and Oakridge Centre

As a Luxury Retail Manager at Harry Rosen, you will lead a dynamic team in delivering exceptional customer service and driving sales in our Vancouver locations, including Pacific Centre and Oakridge Centre. You will play a crucial role in developing retail leaders and ensuring a superior service experience for our clientele.

• Build and develop a team that excels in customer service and sales.
• Champion the customer experience by training the team to enhance both in-store and online interactions.
• Drive long-term customer loyalty and conversion.
• Develop and implement business plans and company initiatives.
• Foster a welcoming and inclusive environment that upholds core values.

• 4+ years of retail experience with leadership capacity in managing a store or department.
• Strong business acumen in luxury retail.
• Proven track record in coaching and developing team members.
• Experience in various retail departments such as sportswear, footwear, and tailored clothing.
• Passion for retail and ability to inspire others.