Summary
Weekend Sales Associate focused on providing personalized styling advice and building genuine connections with customers in a luxury retail environment. The role emphasizes expert knowledge of designer brands and trends to create curated looks and drive loyalty while supporting store operations and maintaining presentation standards. Position requires availability Friday through Sunday and delivery of high quality customer service to enhance the brand experience.
Responsibilities
- Greet and welcome clients across the store and department to initiate the customer experience.
- Engage customers to build authentic connections and provide personalized styling recommendations.
- Demonstrate selling and service behaviors that develop lasting customer relationships.
- Follow up on customer requests and commitments in a timely manner.
- Promote store services and handle transactions using point of sale systems.
- Support operational tasks including maintaining the selling floor, restocking, and processing receipts.
- Assist across store areas such as sales floor and fitting rooms and return merchandise to departments.
- Ensure compliance with audit and merchandise protection standards and store policies.
- Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Requirements
- Styling experience in luxury fashion or strong knowledge of designer brands and trends.
- Customer service or sales associate experience preferred with hospitality mindset.
- Effective communication skills and ability to build meaningful customer relationships.
- Ability to operate technology and point of sale systems.
- Willingness to work flexible schedule including evenings weekends and holidays with required weekend availability.
- Ability to maneuver around sales floor stockroom and office and lift up to 30lb.
- Motivated and results driven with ability to set and achieve sales goals.
- Maintain professionalism adhere to personal presentation standards and follow work schedule.
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