Manager, Client Development - 57th Street Flagship Boutique

Summary

The Manager, Client Development is a boutique leader responsible for driving sales and delivering exceptional client experiences at the 57th Street flagship. This role coaches and develops the sales team, spends time on the selling floor, and partners with the Boutique Director to manage business performance. The Manager also represents the boutique in the market and ensures boutique image and operational standards are upheld.

Responsibilities

• Drive business results through leadership, selling floor presence, and execution of KPIs
• Coach, mentor, and provide ongoing training on product knowledge and service delivery
• Support the Boutique Director with business analysis, performance improvement, and operational decisions
• Foster a positive team culture focused on inclusion, feedback, and collaboration
• Develop client base through community partnerships, events, and targeted client development initiatives
• Ensure boutique image, merchandising, and operational standards are consistently maintained

Requirements

• Minimum 5 years of related experience
• Bachelor’s degree preferred
• Proven people leadership and coaching experience
• Excellent communication and client relationship skills
• Flexible schedule with ability to work late nights, weekends, and some holidays
• Ability to lift 15 lb and maintain regular in-store presence
• Foreign language skills preferred