Manager - Vault and Vendor Operations

The Manager, Vault and Vendor Operations is responsible for overseeing the day-to-day operations of a team of Order Specialists and Vendor Coordinators. This role ensures that service and performance standards are met, manages department costs related to labor and vendor expenses, and enhances vendor management programs. The Manager contributes to the company's success through ongoing process improvements aligned with company objectives.

• Inspire and align an agile team to achieve goals and foster a high-performance culture.
• Leverage existing talent to comply with labor budget and set clear goals.
• Create an inclusive culture that values diversity and fosters team spirit.
• Develop management knowledge through effective hiring, engagement, and coaching.
• Set goals aligned with the luxury brand and measure results.
• Plan and forecast department needs considering historical trends.
• Understand business strategies and partner with financial and operations teams.
• Support small and large scale projects that align with business strategy and growth.

• Bachelor's degree and 5 years of business experience with a strong operational background.
• Minimum of 3 years of direct management experience.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Strong analytical skills and ability to communicate effectively with management.
• Flexible work schedule with the ability to work overtime as needed.
• Excellent organizational abilities to manage multiple tasks.
• Strong client orientation focused on excellence in the client journey.
• Financial acumen and ability to understand expense statements.
• Ability to inspire trust, fairness, integrity, and professionalism with staff members.