SummaryAs a Managing Director at Hermès Short Hills, you will oversee all aspects of the boutique's operations, ensuring exceptional client service and driving sales in a luxury retail environment. You will collaborate with the sales and support teams to enhance the client experience and achieve business goals.
Responsibilities- Oversee and align the management team with strategic goals and training.
- Drive results through effective people management and motivation strategies.
- Analyze business opportunities and develop strategies for boutique growth.
- Manage buying processes and ensure high service levels.
- Conduct sales coaching and address boutique issues promptly.
- Partner with corporate departments to support boutique goals.
- Recruit, interview, and select candidates for the boutique.
- Manage P&L, sales goals, and inventory results.
- Organize events with the Communications Team to build client relationships.
- Ensure exceptional visual merchandising standards.
Requirements- Minimum 5 years of store management experience or flagship assistant store manager experience.
- Previous buying experience and ability to manage multi-person teams.
- Bachelor’s degree preferred.
- Experience in high-volume store management and luxury client service.
- Strong leadership and communication skills with high-level executives.
- Ability to motivate and maintain team morale.
- Strategic thinker open to new ideas and change.
- Experience working with European brands preferred.
- Ability to travel 4-5 weeks annually to Paris.
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