Managing Director - Short Hills

As a Managing Director at Hermès Short Hills, you will oversee all aspects of the boutique's operations, ensuring exceptional client service and driving sales in a luxury retail environment. You will collaborate with the sales and support teams to enhance the client experience and achieve business goals.

• Oversee and align the management team with strategic goals and training.
• Drive results through effective people management and motivation strategies.
• Analyze business opportunities and develop strategies for boutique growth.
• Manage buying processes and ensure high service levels.
• Conduct sales coaching and address boutique issues promptly.
• Partner with corporate departments to support boutique goals.
• Recruit, interview, and select candidates for the boutique.
• Manage P&L, sales goals, and inventory results.
• Organize events with the Communications Team to build client relationships.
• Ensure exceptional visual merchandising standards.

• Minimum 5 years of store management experience or flagship assistant store manager experience.
• Previous buying experience and ability to manage multi-person teams.
• Bachelor’s degree preferred.
• Experience in high-volume store management and luxury client service.
• Strong leadership and communication skills with high-level executives.
• Ability to motivate and maintain team morale.
• Strategic thinker open to new ideas and change.
• Experience working with European brands preferred.
• Ability to travel 4-5 weeks annually to Paris.