Summary
Operations Associate supporting store operations and inventory at a Toronto outlet reporting to the General Manager. Role focuses on stockroom management, shipping and receiving, inventory cycle counts and supporting the sales team to ensure operational excellence and an elevated client experience.
Responsibilities
- Monitor sales floor stock to ensure pieces match current visual merchandising.
- Communicate stock level and product quality issues to management to prevent shrink.
- Maintain a clean and organized stock room and reorganize BOH to maximize efficiency.
- Perform shipping and receiving tasks efficiently and process customer shipments per company standards.
- Assist with store physical inventory, resolve discrepancies and manage cycle counts.
- Process damages and track repairs for both COG and stock, communicating progress.
- Prepare corporate finance packs and keep accurate records of stock movement.
- Monitor store supply levels and communicate ordering needs to management.
- Support sales team with running sizes, assisting at cash wrap and advising on stock availability.
Requirements
- Minimum of one year experience in a retail back of house environment; luxury experience preferred.
- Strong communication skills and ability to build partnerships with associates and corporate partners.
- Computer skills including retail POS operation, Word, Excel and email.
- Self motivated with a proactive positive can do attitude.
- Ability to thrive in a high paced environment and multi task while maintaining daily responsibilities.
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