Outlet Sales Leader

Summary

Lead a high-energy, results-driven sales team in an outlet environment to deliver extraordinary customer experiences and drive sales and margin performance. Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives while maintaining elevated presentation and brand standards. Execute strategies to build client relationships, foster repeat business, and uphold operational excellence on the sales floor and in the stockroom.

Responsibilities

• Drive sales performance by setting goals, monitoring KPIs, and implementing strategies to exceed revenue and margin targets
• Train, coach, and motivate team members on product knowledge, selling techniques, and company policies
• Implement ticketing, price changes, and scheduled markdowns in alignment with standards and timelines
• Build and maintain client outreach lists to drive repeat business and customer loyalty
• Maintain merchandise presentation, store appearance, and visual merchandising standards
• Partner with cross-functional teams to coordinate sales, operations, and customer service initiatives
• Ensure compliance with safety, inventory, and operational procedures

Requirements

• 2+ years of leadership experience in retail, preferably in home furnishings
• Proven track record of exceeding sales targets through strong leadership and customer engagement
• Proficiency with Mac OS, iOS devices, Microsoft Office, and Google applications
• Flexibility to work a dynamic schedule across all operational hours
• Ability to lift and move items up to 50 lbs and maneuver throughout the sales floor and stockroom