PT Sales Ambassador

Summary

The Sales Ambassador delivers exceptional client service on the sales floor, building lasting relationships and driving personal sales through thoughtful styling and clienteling. This part-time role supports store performance by meeting KPIs, leveraging CRM and digital tools, and coaching Brand Ambassadors. Ambassadors also maintain visual standards and participate in store initiatives and talent sourcing.

Responsibilities

• Deliver personalized customer service and styling recommendations to drive sales and client loyalty.
• Strategize personal business growth through wardrobing, outreach, and use of digital clienteling tools.
• Support achievement of monthly, quarterly, and annual sales plans and meet individual KPIs (SPH, data capture).
• Coach and guide Brand Ambassadors to improve customer-centric behaviors and relationship building.
• Maintain store visual standards and participate in store and community initiatives.
• Provide feedback to management on category opportunities and support talent sourcing.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and relationship-building skills; experience with CRM and digital selling tools preferred.
• Ability to stand, walk, and operate the register for multiple hours and to maneuver around the sales floor.
• Ability to lift up to 30 lbs. and perform moderate climbing.
• Flexible availability including days, evenings, and weekends.