Summary
The Sales Ambassador delivers exceptional customer service and personalized styling to drive sales and cultivate lasting client relationships. This part-time, in-store role focuses on clienteling, merchandising, and supporting team goals while coaching brand ambassadors and participating in store initiatives.
Responsibilities
- Provide attentive, personalized service and styling recommendations to meet customer needs.
- Drive individual sales performance and support store sales plans and KPIs.
- Leverage CRM and digital tools to capture customer data and support clienteling efforts.
- Coach and support Brand Ambassadors to enhance customer-centric behaviors and relationship building.
- Maintain visual standards and present merchandise following company guidelines.
- Participate in store initiatives, community outreach, and team training activities.
- Balance operational tasks while prioritizing an excellent in-store customer experience.
Requirements
- Sales experience in a high-volume or specialty retail environment preferred.
- Strong communication and relationship-building skills with customers and team members.
- Comfort using digital tools and CRM systems for clienteling; digital selling experience preferred.
- Ability to stand, walk and operate a register for extended periods and lift up to 30 lbs.
- Flexible availability including days, evenings, and weekends to meet business needs.
- Ability to work across the sales floor, stock/dressing rooms, cashwrap and office areas.
