Summary
Provide personalized lingerie sales and expert bra fittings to customers both in-store and through digital channels. Build lasting customer relationships by delivering fit advice, styling guidance, and tailored service to support confidence and comfort. Collaborate with the store team to drive sales goals and maintain a customer-ready department.
Responsibilities
- Conduct bra fittings in the fitting room by measuring for size and recommending appropriate fit and styles; participate in training on fitting techniques.
- Deliver personalized service to build and maintain customer relationships, including follow-up via text and social media.
- Meet or exceed individual and department sales goals through in-store and digital selling.
- Maintain merchandising standards: fill orders, restock, re-merchandise, apply price markdowns, and perform light cleaning.
- Participate in continuous product and brand learning through trainings and collaboration with brand consultants.
Requirements
- Excellent communication and interpersonal skills with the ability to create a welcoming, respectful fitting experience for diverse body types.
- Empathy, sensitivity, and commitment to body positivity during intimate apparel fittings.
- Self-motivated and driven to achieve sales goals; comfortable using networking and technology to drive sales.
- Strong multitasking and organizational skills with flexibility to work a variable schedule based on business needs.
- Ability to be on your feet and move continuously for 6-8 hours per shift; frequently bend, reach, and lift up to 10 pounds and occasionally up to 25 pounds.
