Retail Sales - The Shops At Mission Viejo

Summary

Provide exceptional customer service and achieve sales goals through in-store and digital selling channels while supporting department operations and merchandising. The role requires flexibility to work varied schedules and occasionally perform duties in other departments.

Responsibilities

• Set and achieve sales goals through in-store and digital tools including text and social media
• Build and maintain lasting relationships with customers
• Provide style and fit guidance with honest confident feedback
• Keep the department customer ready by filling orders and re-merchandising
• Perform price markdowns and light cleaning
• Stock merchandise and handle inventory tasks
• Open new Nordstrom Rewards program accounts to grow relationships
• Work a flexible schedule based on business needs

Requirements

• Excellent communication and people skills
• Self-motivated and goal oriented with strong sales focus
• Interest in using networking and technology to achieve sales goals
• Ability to excel in a team environment and prioritize multiple tasks
• Organization and strong follow through
• Ability to work a flexible schedule
• Capable of continuous movement and frequent bending twisting and reaching for 6-8 hours per shift
• Ability to lift and carry items up to 25 pounds and occasionally heavier for stocking roles