Summary
Sales Ambassador responsible for delivering exceptional customer service and personalized styling recommendations to cultivate lasting client relationships and drive sales. This role supports team performance, coaches brand ambassadors, utilizes CRM tools for clienteling, and upholds store visual and service standards. The position requires flexibility to work days evenings and weekends and may lead to management opportunities.
Responsibilities
- Deliver personalized customer service and detailed product knowledge.
- Strategize personal business growth through wardrobing outreach and digital tools.
- Support team to achieve monthly quarterly and annual sales goals.
- Coach and guide Brand Ambassadors on customer centric behaviors.
- Capture customer data using CRM tools to support clienteling efforts.
- Participate in store company and community initiatives.
- Maintain store visual standards following company guidelines.
- Provide feedback to management on category opportunities and needs.
- Support hiring by engaging in networking and sourcing talent.
Requirements
- Sales experience in a high volume or high profile specialty environment preferred.
- Strong communication skills with customers and store personnel.
- Ability to operate register stand move and walk for multiple hours.
- Ability to lift up to 30 lbs and climb moderately.
- Ability to maneuver around sales floor stock and dressing room areas.
- Willingness to work a flexible schedule including days evenings and weekends.
- Ability to build and maintain positive working relationships with customers and co workers.
- Experience using digital tools for selling preferred.
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