SummaryAs a Sales Associate at our Miami Bal Harbour location, you will play a crucial role in achieving boutique success by meeting team targets. Your commitment to customer service and extensive brand and product knowledge will ensure a positive brand experience and encourage repeat sales.
Responsibilities- Professionally handle and advise customers on products and services to achieve store sales targets.
- Maintain high standards in merchandising displays within the store.
- Provide high-quality service to customers both face-to-face and over the telephone.
- Complete sale documentation and efficiently use internal till and stock systems.
- Alter and fit customers' watches.
- Maintain a high level of product and brand knowledge.
- Attend and contribute to brand events.
- Build client relationships and develop a client book.
- Capture client and potential client information and complete the CRM database.
- Support Instagram posting for the boutique by creating content when needed.
- Assist in opening and closing procedures of the boutique.
- Provide in-store after-sales service, working with after-sales teams to achieve high customer satisfaction.
Requirements- 3+ years of retail experience, primarily in luxury.
- Previous experience in the watch industry is desired.
- Proactive, independent, and team-oriented spirit.
- Highly professional manner and excellent customer service skills.
- Ability to develop extensive brand and product knowledge.
- Capability to meet sales targets and work effectively within a team.
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