Sales Associate

Summary

Responsible for achieving sales goals and developing lasting client relationships by delivering exceptional customer service, maintaining product knowledge, and complying with company policies and procedures.

Responsibilities

• Achieve individual and store sales targets
• Provide elevated levels of sales and customer service to maximize performance
• Demonstrate in-depth knowledge of merchandise and market trends
• Manage post-sale details including shipping, alterations, and special requests
• Build and maintain repeat clientele using clienteling tools
• Resolve client problems and complaints quickly and effectively
• Maintain facility presentation and stockroom organization
• Assist with shipping receiving protocols and participate in physical inventories
• Comply with Point-of-Sale policies and register procedures

Requirements

• Minimum 3 years retail sales experience, luxury market preferred
• Excellent communication skills
• Strong organizational abilities
• Good interpersonal skills and client service orientation
• Ability to adhere to work schedule and attendance policies
• Willingness to participate in training and development