Summary
Sales Associate cultivates long lasting relationships with customers to drive sales, service, and loyalty. Role is commission-based with responsibilities across client acquisition, merchandising, and service in a luxury retail environment.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition and retention
- Attend educational sessions including product and vendor trainings
- Perform floor recovery visual merchandising and price changes
- Communicate with clients via phone mail and electronic methods
- Resolve customer service issues and escalate when required
- Comply with Health and Safety policies
- Perform other duties as assigned
Requirements
- Minimum of 4 years experience in a commission-based luxury sales environment
- Proven consistent sales performance achieving and exceeding quotas
- Ability to work flexible schedule including evenings weekends and holidays
- Collaborative team orientation
- Use of social media to build personal brand and client engagement
- Skilled at using multiple technology channels to strengthen relationships and acquire clients
- Strong understanding of current and emerging fashion trends
- Broad product knowledge across merchandise categories
- Proactive about staying informed on new merchandise deliveries
We have summarized this job description for you, click apply to see more details from the employer.
