Summary
Provide exceptional luxury retail service to build long lasting client relationships and drive sales in a contemporary department. Compensation includes base hourly pay plus commission and is directly tied to sales results. The role requires flexible availability including evenings weekends and holidays and active engagement with clients through multiple channels.
Responsibilities
- Deliver extraordinary service to all customers consistently
- Achieve and exceed individual sales and service targets
- Acquire new clients develop existing client relationships and retain loyal customers
- Attend product vendor and company educational sessions
- Perform floor recovery visual merchandising and price changes
- Communicate regularly with personal clients via phone mail and electronic methods
- Resolve customer service issues and escalate to management as needed
- Comply with health and safety policies and procedures
- Perform other duties as assigned
Requirements
- Minimum of 4 years experience in a commission based luxury sales environment
- Proven consistent sales performance with demonstrated quota attainment
- Ability to work a flexible schedule including evenings weekends and holidays
- Strong product knowledge across merchandise categories
- Comfortable using technology and multiple channels to engage clients
- Experience building a personal brand and using social media for client acquisition
- Proactive outreach to clients with curated product recommendations
- Good understanding of current and emerging fashion trends
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