Sales Associate - Great Mall

Summary

Sales Associate at a mall location responsible for delivering exceptional client experiences, driving sales through clienteling and product knowledge, and supporting store operations to maintain an elevated brand presentation.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Ensure the store is guest ready and welcoming
• Provide styling expertise and product knowledge to build sales
• Manage client journey behaviors to drive repeat business
• Capture and maintain client data and cultivate relationships
• Initiate client contact and follow up on sales and inquiries
• Collaborate with colleagues and management to support store goals
• Maintain organized sales floor and stockroom

Requirements

• 1+ years experience in retail, sales, or industry adjacent role focused on customer service
• Demonstrated ability to generate sales and build client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Proficiency with POS systems and Microsoft Office suite
• Passion for the brand and product offering
• Flexibility to work evenings, weekends, and holidays