Summary
Sales Associate responsible for delivering exceptional client experiences at the Houston Premium Outlets store by driving sales, engaging in clienteling, and supporting store operations. Role focuses on styling expertise, product knowledge, and building lasting client relationships while maintaining store presentation and operational standards.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide a welcoming guest ready environment
- Build sales through styling expertise and product knowledge
- Execute the client journey to drive repeat business
- Capture and cultivate client data and relationships
- Initiate regular client follow up on sales and inquiries
- Collaborate and communicate openly with colleagues and management
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 1+ years experience in retail sales or industry adjacent role focused on customer service
- Proven experience generating sales and developing client relationships
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS operation and Microsoft Office
- Ability to work retail schedule including evenings weekends and holidays
- Demonstrated customer empathy and commitment to client excellence
- Adaptable and open to change with a collaborative mindset
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