Summary
Sales Associate responsible for delivering exceptional client service and driving sales at the La Cantera store. Role focuses on clienteling, product knowledge, and maintaining store operations to create an elevated shopping experience. Position requires flexibility to work retail schedules including evenings, weekends, and holidays.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide an inviting and guest ready store environment
- Offer styling expertise and product knowledge to build sales
- Guide clients through the client journey to drive repeat business
- Capture and maintain client data and relationships
- Initiate client follow up on sales events and inquiries
- Foster collaboration and open communication with colleagues and management
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 1+ years experience in retail, sales, or industry adjacent role focused on customer service
- Proven ability to generate sales and develop client relations
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS operation and Microsoft Office
- Ability to work flexible retail schedule including evenings weekends and holidays
- Demonstrated customer empathy and commitment to delivering excellence
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