SummaryAs a Sales Associate in Women's Footwear at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty in a commission-based luxury sales environment.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining existing ones.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events and merchandise requests.
- Resolve customer service issues and partner with management on complex issues.
- Comply with Health & Safety policies and privacy regulations.
Requirements- Minimum of 4 years experience in a commission-based luxury sales environment.
- Consistent sales performance with demonstrated results in achieving sales quotas.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Highly collaborative and team-oriented.
- Leverage social media to promote as a fashion influencer and build a personal brand.
- Skilled in using technology to strengthen client relationships and drive new client acquisition.
- Strong understanding of current and emerging fashion trends.
- Broad product knowledge across all merchandise categories.
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