Summary
Lead boutique business development and client experience, driving sales results, client relationships, and team performance. Partner with boutique leadership and corporate teams to execute sales strategies and support boutique success.
Responsibilities
- Develop client relationships, implement client strategies, and drive sales targets and key performance indicators.
- Analyze local market opportunities, prepare sales reports, and coordinate client outreach and prestige partnerships.
- Collaborate with boutique and corporate partners on business priorities, projects, and operational objectives.
- Motivate, coach, recruit, and develop team members; oversee performance management and related administrative tasks.
- Represent the Maison and uphold boutique standards in all client and team interactions.
Requirements
- 8-10 years of management experience, especially in luxury retail or hospitality, including experience managing direct reports.
- Bachelor's degree in a business-related field and additional language skills are a plus.
- Strong leadership, analytical, organizational, and interpersonal communication skills.
- Client-focused, entrepreneurial, collaborative, and detail-oriented, with the ability to manage multiple tasks in a fast-paced environment.
- Availability to work retail hours, including weekends, and travel as needed; SAP experience is preferred.
