Sales Manager - Aventura Mall

Summary

The Sales Manager at the Aventura boutique is responsible for driving boutique performance through leadership, client development, and operational excellence. This role coaches and mentors the sales team, upholds brand standards, and delivers exceptional client experiences to meet strategic sales goals.

Responsibilities

• Provide impeccable service and act as an ambassador for the brand.
• Partner with Store Leadership on corporate initiatives, team development, and daily operations.
• Oversee opening and closing procedures and ensure operational and loss prevention compliance.
• Drive individual and store KPIs including appointments, conversion, UPT, and client retention.
• Develop and execute strategic action plans to increase sales and deepen client engagement.
• Mentor and coach team members, share product knowledge, and support visual merchandising standards.
• Support inventory accuracy through cycle counts and discrepancy resolution.
• Leverage CRM for appointment selling and client acquisition; manage escalated client issues.

Requirements

• 3+ years of luxury retail sales experience.
• Experience in Women’s and Men’s ready-to-wear.
• Excellent written and verbal communication skills.
• Proven leadership capabilities and results-driven mindset.
• Adaptable and comfortable in a fast-paced environment with flexible availability including evenings, weekends, and holidays.