Sales Operations Supervisor

As a Sales Operations Supervisor, you will oversee the operational needs of the Sales Support team, ensuring high levels of customer service and achievement of business goals. You will be responsible for leading a successful Sales Operations team and acting as a liaison between the Sales Team and other internal functions.

• Lead and manage the Sales Operations team to ensure effective execution of sales operations processes.
• Collaborate with the Sales team to foster a results-driven culture through coaching and development.
• Serve as the main point of contact for Sales Team Managers and Directors.
• Motivate and drive performance within the Sales team.
• Partner with Account Managers and Customers to drive strategic discussions.
• Analyze performance metrics data to develop the sales operation team effectively.
• Identify opportunities and propose solutions to enhance operational efficiency.
• Work with internal support departments to develop effective sales strategies.
• Attend customer meetings to promote connections between Luxottica and Customers.

• BA/BS in Business or related field.
• 3+ years of experience in sales operations or sales/customer support environment.
• Experience in the fashion and consumer goods industries.
• Strong communication and presentation skills.
• Ability to develop constructive relationships with team members and customers.
• Experience with legacy/enterprise database systems.
• Strong time management, prioritization, and organizational skills.
• Openness to change and ability to work under pressure.
• Self-starter and results-driven.