Summary
The Sales Professional delivers exceptional client experiences and drives full price sales across the Ralph Lauren lifestyle. This role focuses on building and nurturing client relationships, demonstrating product knowledge and styling expertise, and using technology and virtual selling to expand customer reach. The Sales Professional acts as a brand ambassador, supports store initiatives, and assists with daily store operations to meet sales targets.
Responsibilities
- Greet and assist customers, providing personalized styling and product recommendations to exceed expectations.
- Develop and maintain customer correspondence and relationships to drive repeat business.
- Promote key product pillars and drive full price volume across Ralph Lauren assortments.
- Utilize technology and virtual selling tools to engage clients and expand sales opportunities.
- Support inventory tasks, special events, store projects, and opening and closing duties as needed.
- Maintain professional appearance and adhere to company presentation and grooming standards.
- Communicate regularly with store management, peers, and corporate partners to support store operations.
Requirements
- Relevant retail or sales experience preferred with a passion for selling and client service.
- Strong interpersonal, written and verbal communication skills and the ability to build relationships.
- Organizational skills, attention to detail, and ability to multitask in a fast paced environment.
- Proactive, self starter mindset with enthusiasm for learning and the brand.
- Comfortable using technology and basic computer programs; virtual selling experience a plus.
- Ability to stand, walk, operate register, and maneuver around the sales floor for extended periods.
- Ability to lift up to 30 lbs. and perform tasks such as stocking and using a ladder following safety guidelines.
