Summary
The Sales Professional creates exceptional client experiences and drives sales on the retail floor as a brand ambassador. This role focuses on developing and nurturing client relationships, utilizing virtual selling tools, and achieving sales targets through excellent product knowledge and service.
Responsibilities
- Provide exceptional customer service and styling by greeting, listening and assisting customers to exceed expectations.
- Deliver memorable in-store experiences and elevate customer interactions.
- Maintain customer correspondence and outreach to build and enhance client relationships.
- Drive full-price volume across key product pillars and meet sales targets.
- Utilize technology and virtual selling to engage clients and broaden reach.
- Develop and maintain strong product knowledge and awareness of industry trends.
- Perform opening and closing duties, assist with inventory, events and special projects as needed.
- Maintain professional appearance and adhere to company policies and presentation standards.
Requirements
- 1-3 years of prior relevant retail or sales experience.
- Well-developed written and verbal communication skills.
- Excellent interpersonal skills with ability to build and maintain client relationships.
- Strong organizational skills, attention to detail and ability to multitask in a high-pressure environment.
- Self-starter mentality with a proactive approach and passion for selling.
- Proficient in English; additional languages a plus.
- Professional presentation, grooming and customer-focused demeanor.
