Summary
The Sales Professional focuses on client needs, building relationships through storytelling and hospitality while demonstrating deep product knowledge of fine jewelry. This role delivers memorable service, supports showroom hospitality, and handles administrative and operational tasks to enhance the client experience.
Responsibilities
- Present products to clients using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM platform.
- Develop and maintain product and industry knowledge for showroom collections.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines including handling repairs and client turnover.
- Complete administrative responsibilities and use required company systems hardware and software independently.
- Offer assistance and build effective working relationships with team members.
- Comply with company guidelines policies and procedures and perform duties assigned by management.
- Business related travel and schedule flexibility including evenings and weekends when required.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent client service selling and interpersonal communication skills.
- Strong storytelling ability and passion for fine jewelry and craftsmanship.
- Ability to multitask in a fast paced environment and work as part of a team.
- Excellent organizational skills and computer literacy including MS Office.
- Must be able to stand for long periods and lift packages or boxes as required.
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