SummaryAs a Sales Supervisor at Hudson Yards, you will support the management team in all aspects of store operations, including driving sales, providing exceptional customer service, and coaching the team. You will help implement company policies and ensure store standards are maintained.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver excellent customer experiences and build loyal customer relationships.
- Ensure the store is guest-ready and provides a welcoming environment.
- Build sales by establishing expertise in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors needed for an elevated experience.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on sales and inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a learning attitude by seeking feedback.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are organized.
- Adhere to company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellence and exceeding client expectations.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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